Corona protection included: from now on, Eurowings customers will benefit from automatically included Corona travel protection when they choose a travel insurance policy of their choice with the airline. Together with its insurance partner HanseMerkur, Eurowings now offers its customers two extended insurance packages that can be flexibly booked directly with the flight for as little as €9: A full travel protection insurance and a travel cancellation insurance - both products include comprehensive Corona protection.
Specifically, the new service components take effect, for example, in the event of a failed temperature check at the departure airport or in the event of a suspected Corona infection. Corona protection also covers the additional costs incurred in the event of a delayed return journey.
Cover for quarantine costs
Quarantine costs remain covered: customers are covered by Corona protection against cancellation and travel costs if a quarantine is ordered due to a suspected Corona infection at home or at the vacation destination. Coverage is also provided if a vacation that has already begun must be canceled or extended due to a quarantine. If a customer books the full travel insurance, medical care is also covered in the event of a Corona infection.
The aim of this service extension is to provide guests with greater peace of mind when traveling. "People want to fly and travel but want more security for uncertain times. With our new Corona protection, which is automatically integrated into our insurance policies, we are responding to the specific wishes of our customers, for whom flexibility and safety when flying are currently the top priorities," says Jens Bischof, CEO and Chairman for the Management Board of Eurowings.
Flexible rebooking options for all Eurowings flights
In addition to Corona insurance, which offers maximum protection at the destination, Eurowings customers will continue to benefit from the existing flexible rebooking options as well as a basic return flight guarantee: customers can change their Eurowings flights free of charge shortly before departure, rebook as often as they like and change to another destination within Europe free of charge. Eurowings passengers who are already in their destination country are guaranteed to be brought back to Germany in the event of a newly issued travel warning or a lockdown - even by special flight if necessary.