Jens Ritter, born 1973 in Rüsselsheim, has been a Member of the Eurowings Executive Board and Chief Operation Officer of Eurowings since April 2021. He is responsible for Crew Operations, Flight Operations, Ground & Customer Operations, Safety, Security & Compliance Monitoring, Lean Management, Digitalization & Processes as well as Technical Fleet Management/Eurowings Technik.
Jens Ritter started his flying career in 2000 after studying aerospace engineering in Munich and training as an Airbus A320 pilot at the Bremen Commercial Aviation School with Lufthansa. In 2008 he switched to Airbus A330/340 as a long-haul pilot. In 2014 he was trained at Germanwings to become a captain on the Airbus A320.
Since 2005, Jens Ritter has held various management positions at the Lufthansa Group, e.g. in Flight Operations and Fuel Efficiency at Lufthansa and he was also responsible for the introduction of the paperless cockpit at the airline. In 2014 he took over as Head of Operations Efficiency and Strategy at Lufthansa German Airlines. At the same time, he led the Lufthansa Group's project to standardize Group-wide flight operations processes. From 2016, Jens Ritter has been heading the operations of Austrian Airlines as Accountable Manager. From 2018, he also led the digitalization of the entire Lufthansa Group flight operations as Process Owner Flight Ops Digitalization & Efficiency. In April 2020, Jens Ritter was appointed Chief Operating Officer and became part of the extended Executive Board of Austrian Airlines.
Jens Ritter is married and has three children.