Eurowings with over 3.6 million passengers in the first quarter

Eurowings has started 2026 with a strong performance and high customer satisfaction. More than 75 per cent of 27,000 flights operated in the first quarter reached their destination on time. Despite a challenging environment, Eurowings achieved a regularity rate of 98.2 per cent. Weather-related factors caused significant disruptions to flight operations at times – for example, operations at the capital’s BER airport were severely restricted for several days. Furthermore, Eurowings had to adjust its schedule due to the armed conflicts in the Middle East. In total, over 3.6 million passengers chose Germany’s largest leisure airline in the first three months of 2026.

Customer satisfaction, as measured by the Net Promoter Score (NPS), stood at 46 – a figure recognised as high within the industry. The fact that, according to surveys, more than 74 per cent of passengers would choose to fly with Eurowings again confirms the strong customer support for Lufthansa Group’s value airline. The average seat load factor rose to 84.4 per cent.  

Eurowings recorded sustained high demand in the first quarter of 2026, particularly for leisure travel, and has expanded its service offering by five per cent despite operational restrictions in the Gulf region. At the same time, the airline has expanded its presence at Berlin-Brandenburg Airport (BER) and, for the first time, will connect the German capital with 47 destinations in the summer timetable. In doing so, Eurowings is strengthening connections to European capitals and major cities, and is connecting Berlin non-stop with London, Lisbon and Sarajevo for the first time, as well as with Rome from November. At the same time, the value airline is increasing frequencies on high-demand routes to warm-weather destinations, thereby making its offering even more attractive for holidaymakers and families travelling from BER.

All in all, the Lufthansa Group’s point-to-point business segment – comprising Eurowings and its stake in SunExpress – posted a loss of 215 million euros in the first quarter of 2026 (adjusted EBIT). This reflects not only the traditionally weaker winter business but also the continuing rise in taxes and charges in Germany as an aviation hub. The number of employees rose to 5,500.