07
November
2025
|
13:47
Europe/Amsterdam

Eurowings Newscloud Ticker – 7 November 2025

First Eurowings XXL Advent calendar / Automatic document check now online and in the app / Push notification for departure gate changes / New AI chatbot for customers / Eurowings wins “Danish Travel Award 2025”

Summary
  • Eurowings launches XXL Advent calendar
  • Automatic document check now available online and in the app
  • Push notifications for departure gate changes
  • Eurowings introduces new AI chatbot
  • Eurowings wins “Danish Travel Award 2025”

Eurowings launches XXL-Advent calendar
A first for Eurowings: for the first time ever, there is a Eurowings Advent calendar. With its 24 doors, the new Eurowings XXL Advent calendar offers plenty of surprises and little breaks during the often turbulent pre-Christmas period. Measuring almost one meter in height, the calendar is packed with high-quality products, exclusive merchandise, and attractive gift vouchers. The limited-edition Advent calendar is available in a run of 1,000 and is now exclusively available in the Eurowings fan shop. The retail price is €99, with a total value of around €250.
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Faster check-in: Automatic document check now available online and in the app
Automated document verification – Automated Doc Check (ADC) – is now available for non-Schengen flights on the Eurowings website and in the app. Passengers can now simply enter their passport details themselves during online check-in and have them checked automatically. If everything is correct, no additional document check is required at the airport – saving time and making check-in much more convenient.
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New in the Eurowings app: Push notification when the departure gate changes
The Eurowings app now provides customers with real-time information about changes to departure gates. The push notification appears at exactly the same moment as the displays in the terminal are updated. To receive these notifications, the Eurowings app must be installed and the push function activated. This means travelers are always up to date and can relax at the airport without having to keep an eye on the display boards.
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Eurowings introduces new AI chatbot
Eurowings now offers customers a new AI-powered chatbot that helps them get information even faster. Instead of navigating through click paths, users can freely formulate their questions—such as “How heavy can my luggage be?” or “How do I book sports equipment?” This allows passengers to get answers to their booking questions in a matter of seconds – without having to make a phone call or send an email. Click here to access the chatbot; simply click on the Eurowings logo in the bottom right corner.
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Eurowings wins the “Danish Travel Award 2025”
Eurowings has been honored with the Danish Travel Award 2025 in Denmark. The award is the most prestigious prize in the Danish travel, tourism, and aviation industry and is presented in 24 categories. Eurowings won in the category “Best Low-Cost Airline.” Eurowings thus continues its successful positioning as a value airline for Europe.

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